The Dispatcher's work is among other to co-ordinate the communication of people and teams from a command and control centre. To do this, a dispatcher carries out individual calls, group calls and sends and receives SDS messages.
The Dispatcher workstation comprises the following items and interfaces:
* Personal computer including monitor and Ethernet interface for connection to the Gateway PC.
* Keyboard and mouse to operate the states of the dispatcher application program
* Monitor loudspeaker to observe speech communication of monitored groups. The speech is presented as mixed signal
* Headset or handset to communicate to the currently focused call
* External PTT
Dispatcher operation
The following tasks can be activated at the Dispatcher workstation. Each task is available as a separate application, which can run in parallel with the others. These functions are described in detail in the section "System Configuration"
Dispatching
Co-ordination and monitoring of mobile users and groups of mobile users:
* Handle several Individual Calls in parallel
* Monitor and participate in up to 5 Group Calls in parallel
* Send and receive Status SDS messages
* Send and receive Text SDS messages
In addition each dispatcher logs the contents of the messages sent and received at the workstation.
The dispatcher application provides high-level health information about the base stations and the network connectivity.
Subscriber management
With this application mobile users and groups of mobile users authorization to use the network will be defined.
System management
This task includes the configuration of all the sites, the interfaces to the E1 network, the ISDN and Packet Data interface. The system management application allows to the software update of the base stations.
System monitoring
This task provides detailed information about the operational status of all system components, the traffic load and displays the system alarm messages.